Privacy Policy

This Privacy Policy explains how Step Lodge Legal processes personal data through steplodgeratpine.surf in connection with legal support for apartment purchases. It describes what we collect, why we use it, when we share it, and the choices and rights available to individuals under applicable law.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

01 · Purpose

Purposes of Processing

We use personal data to respond to inquiries, assess and manage requests for legal support, communicate with users, prepare and maintain case-related records, operate and secure the website, monitor performance, prevent misuse, comply with legal obligations, and handle disputes or claims. Where permitted, we may also use limited data for internal administration and service improvement.

Processing is limited to the operational and legal purposes described here.

02 · Sharing

Service Providers and Partners

We may share personal data with trusted service providers that support hosting, security, analytics, document handling, communications, or other operational services. These parties act on our instructions where they process data for us and are expected to use appropriate confidentiality and security measures. If a matter requires external professional support, we may share relevant information with advisers or counterparties as needed for the service.

Service providers receive only the information needed to perform their functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities when required by law, court order, or a valid legal request. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims, or to protect our rights, clients, users, or the security of the website.

Disclosure to public bodies is limited to situations with a legal basis or duty.

Data We Collect

We may process identification and contact details, inquiry content, case-related information about apartment purchases, communication records, technical identifiers, and usage data. Where relevant, we also process information you choose to provide in forms, messages, or document uploads. We do not seek special categories of data unless you voluntarily include them and they are necessary for the matter at hand.

We collect only the data needed to provide legal support and operate the website.

Sources of Data

We receive personal data directly from you when you submit an inquiry, request legal support, or communicate with us. We also collect certain data automatically through the website, such as device and browser information, log data, and cookie-related identifiers. In some cases, data may be created during our internal handling of your request, including notes, task records, and correspondence history.

Information comes from users, website interactions, and service-related communications.

Types of Cookies

Essential cookies are used to support core site functions and security. Functional cookies help remember basic preferences and improve usability. Analytics cookies, where used, help us understand how the site is used so we can maintain and improve it. We do not use cookies to make decisions with legal or similarly significant effects.

Our cookies are limited to essential, functional, and basic analytics uses.

Cookie Controls

We use standard cookie controls to manage non-essential cookies where required. You may block or delete cookies through your browser settings, although some site functions may not work properly if you do so. Where consent is used for certain cookies, you may withdraw it through the available preference tools.

Cookie preferences can be adjusted through browser settings and, where available, site controls.

User Rights

Your Rights

You may have rights under data protection law to access your data, correct inaccurate information, request deletion in appropriate cases, object to certain processing, and ask for restriction or portability where applicable. If we rely on legitimate interests, you may object on grounds relating to your situation. Some requests may be limited where we must keep data for legal or professional reasons.

Available rights depend on the legal basis and the context of processing.

Requests

How to Make a Request

To exercise a right, submit a clear request through the contact details in this policy and describe the data or action you are asking for. We may ask for information needed to verify your identity and to locate the relevant records. We will respond within the period required by applicable law and explain any refusal or limitation where one applies.

Requests are reviewed using reasonable identity checks before any disclosure or change is made.

Data Retention

Retention periods depend on the type of data, the nature of the request or matter, and any legal, accounting, or dispute-related obligations. When data is no longer needed, we delete it, anonymize it, or securely archive it where retention is still required. Some records may be kept longer if necessary to establish, exercise, or defend legal claims.

We keep data only for as long as needed for the relevant purpose and legal recordkeeping.

Policy Updates

Any material update will be reflected on this page, and the revised version will apply from the stated effective date. If a change affects how we use personal data in a significant way, we will take reasonable steps to draw attention to it.

We may revise this policy when our practices, services, or legal obligations change.